Terms & Conditions

Welcome to www.euphoriamalaysia.my by OPTIMO INTERNATIONAL SDN BHD.

Please read carefully the following Terms of Use before using this Web Site (the "Site"). By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should check the date of the Terms of Use (which appears at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms of Use, please refrain from using this Site. 

The content displayed on this website is for general information purposes and provided without any guarantees, conditions or warranties as to its accuracy. Any reliance you place on such information is therefore strictly at your own risk. This website also assumes no responsibility, and shall not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites, pages, or any lists which are not under the control of our site. Your linking to other sites is done entirely at your own risk.

1. Valid for single items only.Offer is not applicable on discounted items, or in conjunction with any special promotion (Promotion, Super Deals, Tools)
2. Offer cannot be combined with other online redemption/ voucher codes.
3. E-Vouchers may not be redeemed or exchanged for cash, credit, or refund.
4. This E-Voucher is not valid once the date expires or the date has been altered.
5. E-Voucher is valid for one transaction only.
6. Not applicable in The Euphoria outlets.
7. The Management reserved the right to amend the privileges, terms & conditions without prior notice.

1. Rewards Points Programme is a rewards programme (hereinafter referred to as “Programme”) designed by Optimo International Sdn. Bhd. for customer(s) / member to earn their points via purchasing at www.euphoriamalaysia.com which is RM1 equal to 1 point and by review on product purchasing. 
2. Redemption on rewards points is valid only for purchases made at www.euphoriamalaysia.com
3. Rewards Points are non-transferable, non-exchangeable and non-replaceable for credit, cash or kinds in all cases, whether in whole or in part.
4. Rewards Points will be valid for 12 months from the date of issuance. To view your points, log in to your account on our website.
5. Management may suspend or cancel this Programme without prior notice and without having to disclose any reason therefore and without any payment or compensation whatsoever. Suspension or cancellation does not entitle any of the Customer(s) / member to any claim or compensation.
6. Customer(s) / members are not allowed to transfer their Rewards Points to any other person.
7. Rewards Points earned from www.euphoriamalaysia.com are not entitle to combine with other discount during checkout. 
8. To avoid any doubt, we will NOT include the following items in the calculation of Rewards Points:

• Transactions made outside from www.euphoriamalaysia.com
• Transaction made without log-in into account. 
• Refunded, disputed, unauthorized or fraudulent transactions;

9. For more information or assistance, call us at customer service number

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   CELEBRATE INDEPENDENCE DAY CONTEST TERMS & CONDITIONS 

1. This “Independence Day Campaign” is organized by Optimo International Sdn Bhd (332357-M) whose registered office is at No.9, Jalan TP 7, UEP Industrial Park, 40400 Shah Alam, Selangor Darul Ehsan, Malaysia.
2. The competition is open to residents of Malaysia aged 18 years or over except employees of the organizer (including its affiliated and related companies) and their immediate family members (children, parents, brothers and sisters, including spouses) and anyone otherwise connected with the organization or judging of the competition, agents of advertising and/or promotion service providers of the Organizer [including its affiliated and related companies], and their immediate family members [children, parents, brothers and sisters, including spouses].
3. Duration of the contest starts from 12:00 am, 01.08.2024 till 11:59 pm, 23.08.2024 The Organiser reserves the right to amend the Contest Period at any time. All entries received outside the Contest Period will be disqualified.
4. By entering this competition, an entrant indicates his/her agreement to be bound by these rules and regulations.
5. Participants need to follow simple 6 steps to win cash RM500, RM300, RM200 and free Purifying Cleansing Water 50ml:
   • Upload creative picture or video on your personal social media account that show Independence Day essence.
   • Write a short caption relate to Independence Day.
   • Use hashtag #EuphoriaMerdeka #euphoriamalaysia and tag Euphoria Malaysia.
   • Tag 2 of your friends in your post.
   • Follow, like and subscribe to Euphoria Malaysia Facebook, Instagram, TikTok and YouTube account.
   • Your account must be public.
6. The winner will be picked based on 50% of jury and 50% from content engagement.
7. Cash Prize will be transferred to the winner’s bank account.
8. Consolation winners’ will receive a voucher to claim free Purifying Cleansing Water 50ml at Euphoria Malaysia website https://www.euphoriamalaysia.com/ :
   • Voucher valid for three (3) months only.
   • Cash vouchers are non-transferable, non-exchangeable for cash and non-refundable.
9. Winners have to contact organizer to claim the cash or consolation prize during timeline given
10. Visit https://www.facebook.com/euphoriamsia, https://www.instagram.com/euphoriamalaysia/ or https://www.tiktok.com/@euphoriamalaysia to participate the contest. Participants are advised to read and understand the Privacy Policy, and the relevant terms and conditions before deciding to join the contest.
11.  There is no entry fee and no purchase necessary to enter this competition.
12. Multiple entries from the same person are allowed, however, one person is only entitled to one prize.
13. The closing date for entry will be 11:59 pm, 23.08.2024. After this date, no further entries to the competition will be permitted.
14. No responsibility can be accepted for entries not received for whatever reason.
15. The organizer reserves the right to cancel or amend the competition and these rules and regulations without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the organizer’s control. Any changes to the competition will be notified to entrants as soon as possible by the organizer.
16. The organizer is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this contest.
17. There are RM1550 worth of prizes in the “Independence Day” contest: The prizes are not transferable. Prizes are subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving notice.
18. The winner will be notified by Facebook, Instagram and TikTok post within 28 days of the closing date. If the winner does not contact the organizer or claim the prize within the time given, we reserve the right to withdraw the prize from the winner or pick a replacement winner.
19. The organizer will notify the winners when and where the prize can be collected/delivered.
20. The organizer’s decision in respect of all matters to do with the contest will be final and no correspondence will be entered into.
21. By entering this contest, an entrant indicates his/her agreement to be bound by these terms and conditions.
22. The competition and these terms and conditions will be governed by Malaysia law and any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia.
23. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely by current Malaysia data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
24. Entry into the contest will be deemed as acceptance of these rules & regulations.
25. Euphoria also reserves the right to cancel the competition if circumstances arise outside of its control.
26. Euphoria shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.